faqs
Get the answers to frequently asked questions about our self storage and how it works.
Do you offer indoor or outdoor storage units?
Yes, both. Choose from a variety of indoor sizes or two drive-up units. All have 24/7 access.
How much does storage cost in Rotherham?
Prices start at £1.32 per day. All units come with 24/7 access, Wi-Fi, moving equipment, and a breakout room.
What are the site access hours?
All units, both indoor and external drive-up, are accessible 24 hours a day, 7 days a week.
Our reception is open Monday to Saturday from 8am to 6pm and Sunday from 10am to 4pm for new customers wishing to view or sign up in person. Outside of those hours, you may complete a booking online and access a unit the same day.
What security features do you offer?
We have 24/7 CCTV, 10ft fencing, automated access, alarms, and on-site staff.
Do you sell packing materials?
Yes, we offer a variety of packing supplies at great prices.
Do you have a lift?
Yes, our lift can carry both passengers and goods.
How do I move items from my vehicle?
Free moving equipment is available. Upper floors are accessible via the lift.
What are the rental periods?
The minimum rental is 28 days. There is no maximum.
Is a padlock necessary for self storage?
Yes, bring your own or rent a high-security padlock for £12.99.
How often do I pay?
We request payment every 4 weeks in advance via debit or credit card. Any overpayment is refunded if you vacate mid-period, following our 14-day notice policy.
What payment methods do you accept?
We accept debit and credit cards.
How do I get invoices?
Invoices are available in your customer login area and are uploaded on each rent due date.
What ID is required to rent a unit?
A photo ID, like a driver’s licence or passport.
A photo ID, like a driver’s licence or passport.
SCA Self Storage has provided secure units since 1995 and rebranded from Sycamore Storage in 2020.
Do I need insurance?
Yes, all items need insurance for full replacement value. We offer specialist self-storage insurance starting at £4.00 per week.
Why do I need insurance?
Insurance covers your belongings against unexpected events, just like home insurance.
Can I take out my own insurance?
Yes, but it must specifically cover goods in self-storage. Household insurance usually doesn’t include coverage for self-storage. Provide proof of coverage that includes the storage facility’s full address. Keep your insurance documents up to date. We recommend our specialist insurance for dedicated support in the event of a claim.
How much does storage in Ripon cost?
We offer various unit sizes starting from £2.39 per day. All units include 24/7 direct drive-up access.
What are the site access hours in Ripon?
Existing customers have 24/7 access. New customers can book online and start storing the same day, any day of the week.
Is a padlock necessary for self storage?
Yes, you need a padlock that fits the container lock box. You can bring your own or rent a high-security sliding bolt padlock for £12.99. These padlocks are built for our units and secured within a lock box for extra protection.
What security features does the Ripon site have?
We provide 24/7 security with on-site staff, 10ft fencing, gated access, and CCTV monitoring.
Are the storage units accessible by car or van?
Yes, all units are directly accessible by car or van, 24/7.
What is the minimum and maximum rental period?
The minimum rental is 28 days, with a 14-day notice period to vacate. There is no maximum rental period.
How do you request payment?
Payments are made every 4 weeks in advance by debit or credit card. If you vacate mid-period, any overpayment will be refunded, subject to the 14-day notice policy.
What payment methods do you accept?
We accept debit and credit cards.
How will I receive invoices?
Invoices are available in your customer login area and are uploaded on each rent due date.
What ID is required to rent a unit?
A valid photo ID, such as a driver’s license or passport, is required.
Will my belongings stay dry and safe inside the container?
Yes, our units are wind and watertight, with up to 16 vents for maximum airflow. We’ve provided clean, dry, and safe storage for over 25 years.
Who is SCA Self Storage?
SCA Self Storage, formerly Sycamore Storage, has been in business since 1995 at Sycamore Business Park in Ripon. We rebranded in 2020 to expand our locations while keeping the same values.
Do I need insurance?
Yes, all items need insurance for their full replacement value. We offer specialist self-storage insurance starting at £4.00 per week.
Why do I need insurance?
Insurance protects your belongings against unexpected events, just like home insurance.
Can I use my own insurance?
Yes, but it must specifically cover goods in self-storage. Household insurance often doesn’t include this. You must provide proof that it covers the self-storage facility, including its full address. We recommend our specialist insurance for reliable coverage and support in case of a claim.
How much does it cost to store with SCA in Sheffield?
We offer various unit sizes starting from £2.32 per day. All units include 24/7 direct drive-up access.
What are the site access hours in Sheffield?
Existing customers can access their units 24/7. New customers can book online and start storing the same day, any day of the week.
Is a padlock necessary for self storage?
Yes. You’ll need a padlock that fits a container lock box. You can bring your own or rent one of our high-security padlocks for a one-off £12.99 charge. Our units are fitted with lock boxes to double-secure against break-ins.
What security measures are in place at Sheffield?
We ensure reliable security with a full-time security guard during business hours, 10ft perimeter fencing with gated access, CCTV, number plate recognition cameras, and motion-sensor alarms monitored by a mobile patrol.
Are the storage units accessible by car or van?
Yes, all units are accessible by car or van 24/7. We also offer first-floor units at discounted rates, accessible by staircase.
What is the minimum and maximum rental period?
The minimum rental is 28 days, with a 14-day notice period to vacate. Payment is made every 4 weeks in advance, and any overpayment will be refunded if you vacate mid-period.
How do I pay?
Payments are made every 4 weeks in advance via debit/credit card. Any overpayment will be refunded if you leave mid-period.
What payment methods do you accept?
We accept debit and credit cards.
How will I receive invoices?
Invoices are available in your customer login area and uploaded on each rent due date.
What ID is required to rent a unit?
A valid photo ID such as a driver’s license or passport is needed.
Will my belongings stay dry and safe?
Yes, our units are wind and watertight, equipped with up to 16 vents for maximum ventilation. We’ve offered clean, dry, and safe storage for over 25 years.
Who is SCA Self Storage?
SCA Self Storage, formerly Sycamore Storage, has operated since 1995. We expanded from our original site at Sycamore Business Park in Ripon and continue to provide self-storage.
Do I need insurance?
Yes, all items need insurance at full replacement value. We offer specialist self-storage insurance starting at £4.00 per week.
Why is insurance required?
Insurance covers your belongings in case of unexpected events, just like at home.
Can I use my own insurance?
Yes, but it must specifically cover goods in self-storage. If using your own insurance, ensure it states coverage for the storage facility and keep documentation up to date. We recommend our specialist insurance for dedicated support in case of a claim.
Do you offer indoor or outdoor storage units?
We offer both. Choose from a variety of indoor unit sizes or two sizes of external drive-up units, all with 24/7 access.
How much does storage cost at Sunderland?
Prices start at £1.32 per day. All units include 24/7 access, Wi-Fi, use of moving equipment, and access to the breakout room with complimentary tea and coffee.
What are the site access hours?
All units, both indoor and drive-up, are accessible 24/7. Reception is open Monday to Saturday from 8 am to 6 pm and Sunday from 10 am to 4 pm for new customers. Outside these hours, bookings can be completed online for same-day access.
What security features do you offer?
Our Sunderland site features 24/7 monitored CCTV, 10ft perimeter fencing, automated access with a personalised PIN, individually alarmed rooms, and on-site staff during office hours.
Do you sell boxes and packaging materials?
Yes, we sell a variety of boxes and packing materials at great prices. Visit our store for assistance.
Do you have a passenger or goods-only lift?
We provide a full passenger and goods lift. Unlike some providers, our lift carries both passengers and goods, so there’s no need to use the stairs.
How do I get my belongings from my vehicle to my storage unit?
We offer free use of onsite moving equipment, including platform trolleys, sack trolleys, and pallet trucks. Upper-floor units also have access to our passenger and goods lift.
What is the minimum and maximum rental period?
The minimum rental is 28 days, with a 14-day notice to vacate. There is no maximum rental period.
Is a padlock necessary for self storage?
Yes, customers must use their own padlock. Padlocks can be purchased at reception. For drive-up units, we also offer high-security sliding bolt padlocks for £12.99, which fit securely within a lock box.
Do I pay weekly or monthly?
We request payment every 4 weeks in advance via debit or credit card. Any overpayment is refunded if you vacate mid-period, following our 14-day notice policy.
What payment methods do you accept?
We accept debit and credit cards.
How will I receive invoices?
Invoices are available in your customer login area and are uploaded on each rent due date.
What ID is required to rent a unit?
A valid photo ID, such as a driver’s license or passport, is needed.
How long have you been in business?
SCA Self Storage has provided secure units since 1995 and rebranded from Sycamore Storage in 2020.
Do I need insurance?
Yes, all items need insurance for full replacement value. We offer specialist self-storage insurance starting at £4.00 per week.
Why do I need insurance?
Insurance covers your belongings against unexpected events, just like home insurance.
Can I take out my own insurance?
Yes, but it must specifically cover goods in self-storage. Household insurance usually doesn’t include coverage for self-storage. Provide proof of coverage that includes the storage facility’s full address. Keep your insurance documents up to date. We recommend our specialist insurance for dedicated support in the event of a claim.
Need any help or advice? Give us a call on freephone: 0191 500 1809